• Our Services

KWAZULU-NATAL ONE STOP SHOP

The National One Stop Shop was launched by President Zuma on the 17th March 2017, where he announced the establishment of the provincial One Stop Shop offices for KwaZulu-Natal, Gauteng and Western Cape.  The national One Stop Shop has the core national departments with an interest in investments such as the South African Revenue Service (SARS), the Companies and Intellectual Property Commission (CIPC), Home Affairs and Visa Facilitation Services (VFS), the Department of Agriculture and Rural Development (DARD), the Department of Trade, Industry and Competition (DTIC).  The national One-Stop Shop feeds information and the relevant approvals to all other provincial One-Stop Shops through an integrated system. 

LAUNCH OF THE KWAZULU-NATAL ONE STOP SHOP

The Official Launch of the KwaZulu-Natal One Stop Shop was on the 18 November 2017 at Inkosi Albert Luthuli Complex (Durban ICC), 45 Bram Fisher Road, Durban.

Major Interventions During the first five years of operationalisation

The number of normal applications processed by the various entities located at the KZN One Stop Shop has grown over the last five years from 325 to 2 313 per annum.  

Financial Year Number of Applications
2018/2019 325
2019/2020 246
2020/2021 989
20212022 1 143
2022/2023 2 313

The above growth means that our clients are finding value in the KZN One Stop Shop service offerings.

Due to extraordinary circumstances in the country, during the financial year 2020/2021 the KZN One Stop Shop established a Business Support Desk that assisted businesses that were negatively affected by Covid 19. A total number of 3 609 companies were assisted with Covid 19 relief measures.

In 20212022 TIKZN partnered with IDC in providing a R30 million grant funding to businesses that experienced political unrest and looting in the Province of KwaZulu-Natal. The KZN One Stop Shop processed approximately 450 applications for the IDC grant funding.

In 2022/2023 again TIKZN partnered with IDC in providing a R10 million grant funding to businesses that were negatively affected by the floods in April and May 2023. KZN One Stop Shop processed about 1 260 applications.

 

Contact Details


  • Mr Ndumiso Mlambo
  • General Manager
  • KZN One Stop Shop
  • 1 Arundel Close, Durban, KZN, 4001
  • +27 31 368 9600
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